Privacy
Policy.

This Privacy Policy describes how Lumatask collects, uses, and protects personal information when you interact with our website, contact our team, or work with a professional we've introduced.

We treat privacy as a starting position, not an upgrade. If anything here is unclear, write to info@lumatask.com and we'll reply within the day.

When you reach out, we ask for the minimum needed to introduce the right professional — typically your name, work email, phone number, and a short description of the role or work.

We also collect basic analytics about how the site is used (pages visited, anonymous device data) to keep the service fast and usable. We never sell this data, and we never share it with advertisers.

To match you with two or three professionals worth meeting, to stay in touch through the first weeks of an engagement, and to keep our records of work performed for billing and tax purposes.

We also use anonymised aggregate data to understand what kinds of roles our network is being asked to fill — never tied back to an individual without consent.

Every professional in the Lumatask network operates under a non-disclosure agreement. Any document, message, or system access you share during an engagement is covered by default.

Internal Lumatask access to your information is limited to the team member handling your engagement and the small operations team that supports it.

Personal data is stored on infrastructure based in the European Economic Area, with encryption at rest and in transit. Tooling vendors we use are GDPR-compliant and bound by data processing agreements.

Some support staff in our Manila and Lisbon offices access data while working on your engagement — under the same NDAs and data handling rules as our European team.

You can request access to, correction of, or deletion of any personal data we hold about you at any time. Most requests are resolved within five working days.

Write to privacy@lumatask.com and we'll reply directly. No ticket system, no escalation queue.

We may revise this policy as our service, vendors, or applicable law evolve. The current version is always available on this page, and we'll note the date of the last update at the top.